Grievance

The University Ombuds provide a neutral, impartial, and confidential environment for UT Austin students and employees to voice concerns related to life at The University of Texas at Austin and to provide information and assistance to those who have University-related questions or complaints. Ombuds function in an independent and informal manner to help UT Austin students and employees discover pathways and options for effective problem solving and conflict resolution. The University Ombuds also identify and provide recommendations to UT Austin regarding systemic issues.

Conflict Management and Dispute Resolution resolves conflict, repairs workplace relationships, and improves communication so that employees can thrive personally and professionally.

The Department of Investigation and Adjudication (DIA) oversees UT Austin’s process for investigating and resolving complaints of discrimination and/or harassment filed against UT Austin employees, contractors and visitors. DIA also serves as the primary liaison between UT Austin and external civil rights-related agencies. Individuals who feel they have been discriminated against or subjected to harassment should contact DIA. All inquiries will be kept confidential, to the extent permitted by law and UT Austin policy, and no person should fear retaliation.

University Risk and Compliance Services investigates concerns raised by individuals who believe a member of the UT Austin community has violated a law, regulation, policy, or acted in an unethical manner. There are several methods for reporting suspected compliance and ethics violations. The Compliance and Ethics Hotline is managed by an independent company, and is available 24 hours a day, 365 days a year. Reports submitted to the Hotline are then forwarded to the appropriate UT Austin official(s) who will promptly address the allegations. If the contact information is provided by the reporting party, they may be contacted for further information or may request updates on the investigation.

Institutional Accessibility and Accommodation is the primary contact for individuals to raise a concern about a physical barrier or inquire about the provision of reasonable workplace accommodations under the ADA or the PWFA.

Students, employees, or visitors with concerns about potential disability discrimination may also contact state and federal organizations for guidance.
• Disability Rights Texas: https://www.disabilityrightstx.org/
• Texas Workforce Commission: https://twc.texas.gov/
• The United States Department of Education, Office for Civil Rights (OCR): https://www.ed.gov/
• The United States Department of Housing and Urban Development (HUD): https://www.hud.gov/
• The United States Department of Justice, Disability Rights Section (DOJ): https://www.justice.gov/
• The Equal Employment Opportunity Commission (EEOC): https://www.eeoc.gov/